Karlie Kloss slams PAL: ‘Worst customer service of all time.’

It is quite normal for customers to complain whenever there is a dissatisfaction, but if you’re a VIP with millions of followers, a simple complain could spread like a wild fire.

Former Victoria Secret model Karlie Kloss complained about the Philippine Airlines (PAL) on full blast series of tweets, saying “PAL has the worst customer service of all time. Rude and disrespectful. Shame on you,” after missing her flight on Tuesday, June 7.

@flyPAL has the WORST CUSTOMER SERVICE OF ALL TIME. Most BUDGET AIRLINE. Rude & disrespectful. Shame on You @flyPAL pic.twitter.com/5vEul2HyTY

— Karlie Kloss (@karliekloss) June 7, 2016

Before the fiery tweets, the supermodel was last spotted in the New York for the Council of the Fashion Designers of America (CFDA) awards, to represent the Swarovski Award for Womenswear. However, there is still on clarifications on what exactly triggered her outburst online except the inconvenience and dissatisfaction.

Kloss also took her dismay on Snapchat, posting more videos of her bashing the airline saying “I travel international on a weekly basis and I've never had a worse customer experience than I had tonight. Thanks, Philippine Airlines.”

The airline’s official Twitter account immediately issued an apology in reply to her tweet which Kloss also accepted instantly.

@flyPAL Thank you :) I'll DM you now.

— Karlie Kloss (@karliekloss) June 7, 2016

Though things are already patched up, some local netizens poured out their disappointments on the airline after seeing the airline apologizing instantly after a celebrity complains yet not a word whenever a local customer does.

Source: Style Bible Morning News USA

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