'Exact Change' law awaits Aquino signature


Have you ever been cheated in a counter and found out your change is short?

If you are one of these people, then fret not, as a bill is in the works that aims to penalize business sectors who err on giving the exact change.

The proposed law, called the "Exact Change Act", was ratified by Congress and sent to MalacaƱang for the President’s signature to officially make this a law.

The bill considers illegal the act of any business establishment to give insufficient change or no change at all to consumers or customers, even if the change is a small amount.

The provisions of this law state that giving of commodities such as candies in place of the actual change is prohibited. Also, the manager or staff of any business establishment cannot ask permission from the consumer or customer to be spared from giving change because of lack of coins or bills.

The bill also requires business establishments to put signs in every counter that read “Demand your exact change.”

The bill also mandates business establishments to put price tags of the exact retail price which includes the taxes on the product or service.

The proposed measure empowers the consumer to file a complaint against errant business establishments to the Department of Trade and Industry (DTI) not more than 10 working days after the alleged violation was committed.

DTI is now looking to educate consumers of their right to be given exact change in the proposed law.


Source: Philippine Daily Inquirer

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